This privacy policy covers the Black Mouse web site. It cannot cover any other web sites to which we provide links. See also our terms and conditions
What
personal information do we collect?
Unless
you choose to order or enquire about our services, the Black Mouse web site
does not capture or store personal information.
When you contact us, we will ask you to provide certain personal information
about yourself - for example name, address, e-mail address.
How
do we use the personal information we collect?
We
will store this information and use it only to progress your orders and enquiries.
Your information is only used in conjunction with Worldpay for the purpose of
allowing secure payments. (See Worlpay information below or go to
www.worldpay.com)
Your information is not passed to any other third parties for any reason, nor
will your details be used to send unsolicited sales information from Black Mouse
at anytime.
Your
consent
You
will only be contacted in relation to your enquiries, or if you subscribe to
our opt-in only mailings. If you subscribe to our mailing list you can unsubscribe
immediately at anytime.
Is
payment secure?
We use Worldpay secure servers
to ensure all payments are safe.
Should you telephone your card details, we guarantee that your card details
are not stored in any way by Black Mouse once the transaction via Worldpay is
complete.
Details from
Worldpay:
Online transactions
Security is probably one of the most significant concerns for both the shopper
and the retailer during an online transaction. In reality an online transaction
is probably more secure than a card transaction in a shop or conducted over
the telephone or by fax, as the information transmitted online is highly encrypted
using complicated logarithm combinations.
The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.
Transaction
Encryption
The transfer of the purchase details from the retailers site to Worldpay are
encapsulated using our own encrypted and digitally-signed protocol. This uses
a combination of standard methods such as PGP, RSA and MD5 to ensure that the
information passed is secure and tamper-proof. Security for the Shopper Any
communication between the shopper and WorldPay is also encrypted to the maximum
strength supported by the shopper's browser using TLS or 128 Bit SSL.
Shopper are also protected from fraudulent use of their card in a "card not
present" environment, by their card issuers. The card issuers provides the right
for shopper to dispute a transaction if the goods/services did not arrive or
if the card was used fraudulently.
Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and
the worldwide banking networks, is regularly audited by the banking authorities
to ensure a secure transaction environment. We also ensure that we stay up-to-date
with the latest versions of any third-party code we use, and continually review
our own proprietary code.
If you have any queries or concerns, please email webmaster@blackmouse.co.uk