www.blackmouse.com

Make an impression

Black Mouse Ltd, 87 Furlong Street, Arnold, Nottingham United Kingdom NG5 7AJ

Telephone  0115 9559137

info@blackmouse.co.uk

 

 

 

 

 

 

 


What we do...

Wedding Stationery

Greetings Cards

Boxed gift cards

Corporate invitations

Corporate Christmas cards

Special Commissions

Personal Christmas Cards

Party Invitations

Blank cards and craft tips

 

 

 


www.blackmouse.com


Wedding Stationery

It’s your wedding, so you choose the best way to design your stationery.

No need to compromise with mass-produced invitations that are not quite what you want.

Let me create something special for you. For your convenience, flexibility and choice - 3 options are available to you as shown below Gold, Silver or Bronze.

Invitations, evening invitations, order of service cards, hymn sheets, place cards, table plans, special boxed thank you cards for attendants & parents, wedding gift thank you cards, response cards, save the date cards and menus can all be created to co-odinate with your design.

We can also adapt our wedding designs to make engagement announcements and party invitations.

Samples are included in Gold or Silver design services, for Bronze they are £5 each (up to £15 refunded if you order)

You just choose the service that suits your needs best.

Click here for more details

 

 

 


www.blackmouse.com

Gold Service

Gold - Full personal design and print service at your disposal.

Includes all design concept work, plus any service or materials sourcing that may be required.

Also includes up to 5 design samples created just for you using whatever techniques, styles and colours are most appropriate to you.

Priority scheduling.

No obligation to proceed to order.

£50 initial design fee.(including samples)

Please allow 4 weeks minimum for design (longer if you can) and 4 weeks for production

 

Click here for more details.

 


 


www.blackmouse.com


Silver Service

Silver - Flexible design and print service at your disposal.

Includes up to 3 design samples created just for you using whatever techniques, styles and colours are most appropriate to you. Minimum 8 weeks required from date of order (to allow for proofing)

No obligation to proceed to order.

£25 initial design fee (fully redeemable against a subsequent order)
Please allow 4 weeks minimum for design (longer if you can) and 4 weeks for production

Click here for more details.

Typical techniques include the following:

  • Metal embossing
  • faux enamel
  • crystal painting
  • stained glass painting
  • silk painting
  •   watercolour effects
  • collage
  • print (digital or litho including thermographic)
  • photograph
  • fabric (perhaps from the bridesmaids dresses?)
  • pressed flowers
  • wire work
  • silk flower
  • beads



www.blackmouse.com


Bronze Range

Bronze - ’Off the peg’ ordering service.

Convenience - choose from our selection of original hand made ready-to-order designs

Some colour and style options available

No design fee. Quicker turnaround - only 4 weeks required from date of order.

Samples £5 each (Up to 3 samples fully redeemable against a subsequent order) Item costs as priced online.

Click here for full details of our Bronze range.

 



Boxed Cards

You know what it’s like...

You’ve got a special day coming up. A shop card just isn’t ’special’ enough. You want something they’ll remember - and keep, or better still, treasure.

No problem! Why not ask me to make a special card designed with them in mind? They’ll appreciate the care you’ve taken and it doesn’t cost the earth.

If you would like something special for a special someone or for a special occasion - we can produce a 3D collage card with a selection of items that relate to the recipient and make the card special for them. Perhaps they cook a lot, like gardening, watch a lot of films, collect things or do up classic cars - just give us the clues and we will create a 3D montage for you and create a card that is also a delightful gift they will want to treasure. A confection of tiny elements that are personal to them, or simply a beautiful card.

The card is presented in a paper lined card box with a lid featuring a personalised name panel

Prices start at £15 (excluding postage & packing) - about the same price as a small bouquet but this will mean so much more and last so much longer!


Click here to find our more and to see some designs.

 


 


www.blackmouse.com


Greetings Cards

Do you pick up your cards with the loo cleaner in the supermarket or do you carefully select cards from craft fairs?

Make an impression.

Visit our new online shop and you will then be able to buy those special cards from the comfort of your chair without traipsing round craft fairs or specialist shops.

Show them how important they are.

When someone sends you Black Mouse stationery you know it must be a very special day.



www.blackmouse.com


Christmas Cards

Whatever you need...

For individual cards or even a luxury boxed Christmas card for someone special please visit our online shop.

For corporate Christmas cards or if you need larger quantities then we can make them to order for you.  Download our 2002 catalogue

This means you can have a personalised insert and your choice of colour and style options. We can even print your logo and signatures inside if you wish.

For your own Christmas design, just contact us or see our Gold service details.

Click here for more Christmas Cards

 

 


www.blackmouse.com


How to order

Now you can buy ready made Black Mouse stationery, craft materials and greetings cards securely online from our new online shop.

For bespoke orders simply use the online or postable order form and call 0115 9559137 with your card details or use send your name and address with our postable card payment form or your cheque  payment (in pounds sterling) to Black Mouse Ltd, 87 Furlong Street, Arnold, Nottingham, UK, NG5 7AJ

Easy.

To order wedding stationery or other bespoke stationery - just follow these simple steps:

1.         To order boxed cards - fill in the online form

2.   Choose a service which matches your needs, either Gold, Silver or Bronze

3.   When you have chosen a service go to the relevant order form online to go to the next stage.

Not sure what you need? - you can just  call or email us if you wish and we’ll advise you. No problem.

We can accept payment by credit or debit card over the phone on 0115 9559137 or use the postable card payment form.

If you prefer, you can pay by cheque, postal order or bank transfer in GBP (Pounds Sterling only)

Online payment facilities are available.

 


www.blackmouse.com


Terms and conditions

Please read these terms and conditions carefully. Using the site or placing an order will be deemed to be acceptance of these terms.

Payments
Online orders are paid for by credit card or debit card online in conjunction with Worldpay for the purpose of allowing secure payments. (See www.worldpay.com)
Full payment is required prior to despatch.

Black Mouse reserves the right not to fulfil orders it believes to be fraudulent. Where this is the case attempts will be made to contact the purchaser to advise.

Bespoke orders can be paid for by various methods, including credit/debit cards, cheques, bank transfers or postal orders. For UK orders under £50, full payment is required with the order; over £50 a deposit of 50% is required with order, the remaining 50% on completion.
For large orders, parts of an order (eg, Invitations) may be supplied separately from other elements (eg Orders of Service)
Payment is due on each element as it is completed.


All invoices are payable upon receipt. After 30 days, unpaid balances are subject to interest charges of 2% per month.
Full payment is required with order for all overseas orders.

Black Mouse retains legal title of all goods until paid for in full.

Please send any cheques or postal orders made out to Black Mouse Ltd to Black Mouse Ltd, 87 Furlong Street, Arnold, Nottingham, NG5 7AJ
Bank transfer details are available upon request. Call 0115 9559137 to pay by credit or debit card over the telephone.
Click here
for a postable card payment form. Online payment for bespoke orders is now available - please contact us for details.

Delivery
Online shop:
We aim to pack and despatch from the online shop within 2 working days. If we can do it the same day as you order, we will.

Please note: Despatch and delivery will be affected by Bank holidays. If you need further information please contact us for details.
Standard delivery will be standard UK first class mail for small packets, standard parcel delivery for larger packages. Delivery is usually within 5 working days of despatch. Prices are applied as table below. This service cannot guarantee delivery. Queries regarding non delivery should be directed to the Royal Mail.
Rapid delivery will be sent via 24 hour delivery after packing. Prices are applied as table below. This service includes tracking. Delivery is next working day after despatch (weekends/bank holidays not guaranteed)
Overseas delivery is charged at cost and a quote will need to be obtained once the weight and destination of the package is known.
Goods will be despatched once postage is paid in full.

Bespoke orders:
We will send your order as soon as possible after completion. For large orders, parts of an order (eg, Invitations) can be supplied separately from other elements (eg Orders of Service) Payment is due on each element as it is completed and prior to despatch.

Please note: Despatch and delivery will be affected by Bank holidays. Black Mouse also closes for Christmas and for two weeks in the summer. Closure dates are advised on the website. If you need further information please contact us for details.
Standard delivery will be standard UK first class mail for small packets, standard parcel delivery for larger packages. Delivery is usually within 5 working days of despatch. Prices are applied as table below. This service is not recommended for bespoke orders as this service cannot guarantee delivery. Queries regarding non-delivery should be directed to the Royal Mail.
Rapid delivery will be sent via 24 hour delivery after packing. Prices are determined by pack weight; Under 1kg £5, 2 to 10kg - £15.50. Black Mouse recommends this service for bespoke orders as tracking and some insurance is included. Delivery is next working day after despatch (weekends/bank holidays not guaranteed). Additional insurance is available if required.
Overseas delivery For orders below £10.00 a flat fee of £3.00 is levied. For orders over £10.00 delivery is charged at cost and a quote will need to be obtained once the weight and destination of the package is known.
Goods will be despatched once shipping is paid in full. Please advise if you need the package sent by guaranteed and insured delivery.
You may arrange for your courier to collect ex-works. Please contact us to advise.

Service selected Order value Postage cost
Std. UK Mainland £0.00 to £5.00 £0.00
Std. UK Mainland £5.01 to £15.00 £2.00
Std. UK Mainland £15.01 to £25.00 £3.50
Std. UK Mainland £25.01 to £50.00 £6.00
Std. UK Mainland £50.01 to £200.00 £10.00
Std. UK Mainland £200.01 upwards £15.00
     
Rapid UK Mainland £0.00 to £10.00 £5.00
Rapid UK Mainland £10.01 to £25.00 £6.00
Rapid UK Mainland £25.01 to £100.00 £15.50
     
Small Order International £0.00 to £10.00 £3.00
Overseas £10.01 upwards Contact us for a quote. Goods will then be despatched once postage is paid.

IMPORTANT
We cannot take responsibilty for non-delivery, loss or damage to goods once they have left our possession
. However, rapid delivery is guaranteed, insured and traceable by the delivery service provider. Please request this service if the order is valuable or urgent. Overseas deliveries can also usually be sent via guaranteed, insured and traceable delivery services to most parts of the world. Please ask if you require this.

Is payment secure?
We use Worldpay secure servers to ensure all payments are safe.
Should you telephone your card details, we guarantee that your card details are not stored in any way by Black Mouse once the transaction via Worldpay is complete.
Please do not email your card details. For your added security, your card details are not retained by Black Mouse in any form.

Details from Worldpay:
Online transactions

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption
The transfer of the purchase details from the retailers site to Worldpay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof. Security for the Shopper Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper's browser using TLS or 128 Bit SSL.

Shopper are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provides the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

Product design
As most of our designs are made by hand, not machine, a certain amount of variation is to be expected and this is part of the charm.
No two pieces are ever exactly alike, although we aim to make them as consistent as possible.

Although every care is taken to ensure products offered on this site are of a high standard, Black Mouse makes no judgements, claims or guarantees regarding products which are produced by third parties and offered for sale via this site. Your statutory rights are not affected.

3rd party goods
Black Mouse may from time to time offer goods for sale from 3rd parties. Whilst every effort is made to ensure these goods are of a high standard, Black Mouse makes no recommendations and takes no responsibility for the quality of materials or workmanship on these goods. Should these goods prove unsatisfactory however, they should be returned to Black Mouse in original condition (see returns below) for replacement or refund.

Substitutions
We try to be as consistent as possible, but it is sometimes necessary to use alternative materials depending on availability at the time.
Black Mouse reserves the right to substitute items of similar or higher value, where appropriate, should the need arise. We always ensure that the design is not compromised in any way.
On bespoke orders, you would be advised of any availability issues and offered alternatives or the option to cancel.

Content
All material on this site is protected by copyright. You may not copy, down-load and reproduce it or use it in any way for commercial purposes or for gain unless you first obtain our written consent.

Sales and Services
A contract for us to supply you with goods or services will only be created when we accept your order (which we may do in writing, by email or by fulfilling that order). Goods and services advertised on this website may not actually be available when you place your order as we reserve the right to withdraw services at any time.

We will always try to deliver goods and provide services on the basis and in accordance with the timescales mentioned on this site but time shall not be of the essence of those arrangements and we will have no liability if we are delayed in or prevented from providing the goods/services by factors beyond our control. This website is made available on the basis that there are excluded, to the extent permitted by law, any terms implied by statute or otherwise and all liability for any loss or damage however it arises out of the use of this website or reliance on its content.

Bespoke orders: Gold & Silver
Your order is not confirmed and work may not commence until the appropriate order form and payment has been received by Black Mouse.
You may therefore cancel for a full refund at any time prior to this date.
Your design deposit payment will be forfeited if you cancel after work has begun. Silver design deposit payments may be fully redeemed against the cost of an order over £50 for that design for up to one year from the design order date.
Quotes are fixed for a period of 30 days. A new quote can then be issued if required. Delivery is not included in any prices and is charged separately.

You may add or change your ideas while a design (not production) is in progress - such is the nature of the design process. No costs will be incurred unless the changes are very significant or require new materials or additional work. However, the design work will take longer. If this is the case you will be advised.

Changes while a production order is in progress may incur extra charges and prolong the production time.

Proofs
Free proofs will usually be sent via email or post for the client to check. It is the responsibility of the client to provide accurate information with their order, to ensure the proofs are correct and to advise Black Mouse of any amendments. Errors arising from failure by the client to provide accurate information or failure to check proofs will incur additional charges to correct once material is assembled, printed or fabricated. Errors caused by Black Mouse will be rectified free of charge.

Unforeseen Circumstances:
While every effort will be made to meet shoppers demands; cancellations or variations may be necessary as a result of Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of Black Mouse Ltd.

Complaints:
Black Mouse endeavours to offer excellent customer service and we hope you will be delighted by our products and services.
In the event that you do have a complaint, you should contact us in writing in the first instance at Black Mouse Limited, 87 Furlong Street, Arnold, Nottingham, UK, NG5 7AJ or email us at complaints@blackmouse.co.uk with full details of the complaint as soon as possible.

Returns and refunds
If elements of your order are unsatisfactory, please return them in original condition and we will replace them free of charge.
Refunds may be given at the discretion of Black Mouse Limited

Prices and information valid at time of publication and may be subject to change at any time. Contact us for current details.